they asked me about the communication skills
Chat Process Interview Questions
124 chat process interview questions shared by candidates
Why do you want this job? What are your strengths and weaknesses? How do you handle difficult customers or stressful situations? Describe a time you solved a challenging problem at work. Why should we hire you?
Why should we hire you?
for you what is quality service?
1. What is customer service? 2. What does good customer service mean to you? 3. Why do you think you'd be a good fit with our company? 4. Why do you want to work in customer service? 5. Tell me about a time you had to deal with a difficult customer, and how you handled it. 6. What would you do if you did not know how to help a customer? 7.Tell me about your previous customer service experience. 8. What is bpo sector. 9. Why you want to join bpo. 10. How to deal with customers
Communication assessment of some basic English
First was the introduction round where you have to introduce yourself.
Introduction Difference between router and modem Upselling and give example Speak on any given topic
1. Self Introduction 2. They gave essay to type(maybe to check typing speed) 3. About role and some question on sales 4. About shifts and flexible timings.
Introduction hobbies strength why join bpo and how I can contribute
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