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I described supporting that coworker in their tasks so as to best correct the error in an efficient manner and ensure they were unlikely to make such a mistake in the future. Less

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Never give up! Always there's a way for a good deal... they want what i have ( money), and their customer ;) Less

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Discuss first revenues and then costs. On revenues think about different options, i.e. lunch abos, product bundling, etc. similar on costs, think of alternative cost structures, i.e. comission basis Less