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First assistant manager Interview Questions

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Wizards of the Coast
Customer Service Representative Tier 1 1 was asked...22 November 2013

The worksheet asked what an owlbear was?

2 Answers

It's a creature in Dungeons and Dragons.

It is a cross between a bear and an owl. It hugs and attacks with its beak.

Caine & Weiner Company, Inc

Would you work for 10.00 an hour? Even though we see that you have managers exp and also have been in the industry for 9 years, would you take a pay cut?

2 Answers

I basically told this Jew business that my skills, not to mention experience in this field, that 10.00 an hr was a complete insult. Less

H**l no!

Spirit AeroSystems

I was asked how I would handle missing a deadline due to time constraints.

1 Answers

I spoke about asking to authorize over time and if that wasnt possible i recommended putting it in the turnover with the next shift manager and attempting to discover the cause of the delay. Less

City Utilities of Springfield
CSR-1 was asked...29 January 2020

Tell us about a time you had a conflict with a coworker and how did you handle it? What was the outcome?

1 Answers

I explained a conflict I had with a supervisor and that I was able to address it one on one behind closed doors. We were able to discuss underlying issues and came to a resolution and still worked together and remain friends. Less

Cato

Why did you leave your previous job?

1 Answers

I was working 90+ hours and was just tired.

Zumiez

Can you explain what it is you did as a manager for Pacsun?

1 Answers

We did LP, Closed the register, and managed salespeople to maximize efficiency.

Cato

The personality profile is made to confuse you by repeating questions in different ways. They also want the "correct" answer, not the "honest" answer.

1 Answers

The majority of your answers should be to the far left or far right. (Answers range from 1-10, 1 being strongly agree and 10 being strongly disagree) Less

Cato

Describe a time where you had to deal with a difficult customer. What did you do to resolve the situation?

1 Answers

I explained a time where I had dealt with a customer who was trying to return a used item at a store I used to work in and how she became very irate. We had to ask the customer leave because she was threatening us. Less

ICICI Bank

What is the fixing risk on the Mifor curve

1 Answers

Narrow options

Taco Bell

How would you provide good customer service given this is fast food?

1 Answers

Instead of calling the names for orders, actually walk them out to customer. Also, go around talking with customers and offering to get refills for them or take away trash. Less

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