Academic Counsellor | International Programs (IB, IGCSE, AP, SAT & ACT)

Connect My Expert (CME)

Location: Rajamahendravaram, Andhra Pradesh
Employment Type: Full-Time | Work From Office
Working Days: Monday to Saturday
Working Hours: 10:30 AM – 7:30 PM
Probation Period: 1 Month

Compensation & Benefits

• Salary: ₹18000 - ₹20,000 per month
• Uncapped Performance Incentives
• Health Insurance Coverage upon successful completion of the 1-month probation period
• Structured Career Growth Opportunities
• Leadership Development & Mentorship
• Opportunity to Work with Students and Families Across 45+ Countries

About Connect My Expert

Connect My Expert (CME) is a premium one-on-one online tutoring company serving students across 45+ countries.

We support learners pursuing some of the world's most rigorous academic pathways, including IB Diploma, IB MYP, IGCSE, Advanced Placement (AP), SAT and ACT. Our students are based across the United States, United Kingdom, United Arab Emirates, Singapore, Canada, Australia and India.

At CME, every student is matched with a highly qualified subject expert based on their academic goals, learning style and curriculum requirements. Our commitment to quality, personalization and measurable academic outcomes has enabled us to build lasting relationships with families around the world.

As we continue our expansion, we are looking for ambitious, professional and results-oriented individuals who are passionate about education, relationship building and helping students achieve their academic goals.

Role Overview

As an Academic Counsellor, you will serve as the primary point of contact for prospective students and parents.

You will guide families throughout the admissions journey by understanding academic requirements, identifying learning challenges, recommending appropriate tutoring solutions and helping students access the support they need to succeed.

This role offers an exciting opportunity to work with international families, develop expertise in consultative admissions and counselling, and build a rewarding long-term career within a fast-growing global education company.

Key ResponsibilitiesStudent & Parent Consultation

• Engage with prospective students and parents through phone calls, WhatsApp, email and virtual meetings.
• Conduct structured discovery conversations to understand academic goals, curriculum requirements and learning challenges.
• Build strong relationships with families through professional and empathetic communication.
• Provide guidance on suitable tutoring programs based on individual student needs.

Academic Needs Analysis

• Understand student requirements across IB, IGCSE, AP, SAT, ACT and other international curricula.
• Assess academic strengths, challenges and learning objectives through detailed consultations.
• Recommend personalized tutoring solutions aligned with the student's goals.

Admissions & Enrolment Management

• Manage the complete admissions lifecycle from initial inquiry through successful enrolment.
• Schedule and coordinate consultations, counselling sessions and trial classes.
• Present CME's academic solutions, teaching methodology and value proposition with confidence and clarity.
• Guide families through program selection, pricing discussions and enrolment decisions.
• Consistently achieve enrolment objectives and counselling goals.

Relationship Management

• Maintain regular communication with prospective families throughout the decision-making journey.
• Deliver a responsive, professional and high-quality customer experience at every stage.
• Build trust and confidence in the Connect My Expert brand.

CRM & Process Excellence

• Maintain accurate and detailed records of all interactions within the CRM platform.
• Track lead progress, follow-ups and enrolment status effectively.
• Ensure timely updates and adherence to established counselling and admissions processes.

Cross-Functional Collaboration

• Work closely with Academic, Operations and Customer Success teams to ensure a seamless onboarding experience.
• Share customer insights and market feedback to support continuous improvement initiatives.
• Contribute to a culture of excellence, collaboration and student success.

Essential Requirements

• Bachelor's Degree in any discipline.
• 2 to 5 years of experience is mandatory in Academic Counselling, Education Sales, EdTech Sales, Admissions Counselling, Inside Sales or Consultative B2C Sales.
• Proven track record of achieving enrolment, admissions or performance targets.
• Excellent verbal and written communication skills in English.
• Strong interpersonal, presentation and relationship-building abilities.
• Ability to confidently engage with parents and students from diverse backgrounds.
• Proficiency in CRM platforms and virtual communication tools such as Zoom and Google Meet.
• Ability to adapt to business requirements and international client schedules,

Preferred Qualifications

• Experience working with international students or parents.
• Familiarity with IB, IGCSE, AP, SAT, ACT or other international curricula.
• Exposure to premium education services, overseas education consulting or academic advisory environments.
• Experience in high-performance, target-driven environments.

Skills & Competencies

• Academic Counselling
• Consultative Selling
• Relationship Building
• Active Listening
• Communication Excellence
• Negotiation & Influencing
• Objection Handling
• Customer Experience Management
• Time Management
• CRM Management
• Problem Solving
• Professional Accountability

Performance Indicators

Success in this role will be measured through:

• Student Enrolments
• Conversion Rate
• Lead Response Time
• Follow-Up Effectiveness
• CRM Compliance
• Customer Satisfaction
• Quality of Parent & Student Interactions
• Adherence to Counselling and Admissions Processes

Career Growth Path :

Academic Counsellor

Lead Academic Counsellor

Manager – Admissions & Counselling

At Connect My Expert, growth is driven by performance, ownership, professionalism and the ability to create exceptional experiences for students and families.

Team members who consistently demonstrate strong counselling capabilities, leadership qualities and operational excellence are provided opportunities to progress into leadership and management roles as the organization continues to grow.

Why Join Connect My Expert?

• Work with students and families across 45+ countries.
• Build expertise in international education and academic consulting.
• Become part of a fast-growing organization with ambitious expansion plans.
• Receive direct mentorship from the founding team.
• Earn attractive performance-based incentives through a transparent and rewarding structure.
• Access leadership opportunities as the organization expands.
• Play a meaningful role in helping students achieve their academic aspirations and long-term goals.

Important Note

This position is designed for professionals who enjoy building relationships, guiding families through important educational decisions and creating meaningful outcomes for students.

Individuals who combine strong communication skills, ownership, professionalism and a commitment to excellence will thrive and grow within the Connect My Expert ecosystem.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time

Work Location: In person