FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

FactSet, a leading provider of global financial content and analytics, is currently looking for a Software Engineer to join our Platform Infrastructure Engineering team, focused on building Monitoring and Alerting Infrastructure (Observability Team) to provide engineers with a clear picture of system health, proactively preventing issues that could impact our clients.

What You'll Do

In this role, you will play a vital role in shaping and evolving our Observability platform. We are currently embarking on a strategic multi-year journey to migrate our ecosystem to modern, managed enterprise SaaS solutions and standardized open-source telemetry frameworks. You will design, develop, and implement workflows that align with this new architecture while balancing the support and gradual decommissioning of our legacy infrastructure. This role offers a unique opportunity to drive a massive engineering transformation, collaborating with internal teams to integrate data sources, optimize alerting, and ensure seamless system visibility. If you're passionate about building robust observability solutions and leveraging cutting-edge technologies, we encourage you to join our team!

• Develop and maintain software and hardware monitoring applications

• Participate in a 12/7 on-call rotation schedule

What We're Looking For

Required

• 4+ years of relevant industry experience

• Bachelor’s Degree or equivalent in Computer Science

• Hands-on experience with C#, ASP.NET Core, Postgres /SQL Server

• Hands-on experience with Kubernetes

• Experience working with various services of AWS

• Experience working with GitHub and GitHub Actions

• A high degree of motivation and desire to learn new technologies

• Excellent Logical and Analytical Skills

• Excellent written and verbal communication skills

• Ability to take ownership of assigned tasks

• Ability to work well within a global team

Desired

• Experience working with Elasticsearch/OpenSearch

• Experience working with Grafana Stack and Kibana

• Experience working with Python and Node.js

• Experience working with Terraform and Ansible