Credit Karma Reviews | Glassdoor.co.in

Credit Karma Reviews

Updated 30 November 2018
154 reviews

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3.8
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Credit Karma CEO and Founder Kenneth Lin
Kenneth Lin
125 Ratings

Employee Reviews

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Pros
  • "Generally a very good work-life balance" (in 24 reviews)

  • "The perks are amazing: snacks, drinks, coffee bar, discounted massage" (in 13 reviews)

Cons
  • "There are a few typical growing pains of a rapid growth company" (in 12 reviews)

  • "Maybe I was spoiled at my last job where I could work from home whenever I wanted" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "I'm so lucky getting a job here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA (US)
    Current Employee - Software Engineer in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than a year)

    Pros

    - The work is always super interesting!
    - The perks are awesome!
    - Leadership is very transparent and looks out for both employees and users.
    - Pay is pretty good
    - Office is great!

    Cons

    Data analytics has room for improvement.


  2. "Great place, buzzing with Energy!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time

    Pros

    1. Company has a lot of growth opportunity
    2. Benefits and 401K match is pretty sweet
    3. A lot of challenging problems to work on

    Cons

    1. Well the usual stuff which you might have at any job
    2. Things move too fast sometimes, so might be overwhelming for some people

    Advice to Management

    Stay true to the mission.

  3. Helpful (4)

    "Slow Paced and Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Credit Karma full-time (More than 3 years)

    Pros

    - Good perks
    - Decent pay
    - You can "chill" if you want to

    Cons

    - Slow pace and lack of organization around projects
    - There aren't enough processes in place. Sometimes the processes change too frequently. This leads to chaos
    - Leadership tends to make excuses instead of owning up to problems

    Advice to Management

    - Own your mistakes and issues instead of making up excuses or passing blame


  4. Helpful (5)

    "Company is setting a firm growth plan and investing in its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than 3 years)

    Pros

    Pros:
    -Recent comp changes have made a career at CK extremely competitive, and the pay is very good across the whole company
    -The company spends a lot on employees, from office events to outside of work activities, the perks seriously add value in the office (although sometimes I feel like there are some people whose actual title here is Sr Manager of Ping Pong...)
    -Leadership has made a constructive effort at addressing transparency and outlining their plan for the future of CK. It makes sense, and if executed definitely leaves me feeling positive about the company.

    Cons

    Cons:
    We’re still growing, but there needs to be more senior/leadership accountability unless we want to continue sweeping failure under the rug. As we scale, we won’t grow unless we address what’s not working.
    -Work life balance can be extremely varied at best. Some people seem to go to work to play ping pong (seriously I’ve never seen so many serious ping pong duals in the middle of the day), some actually have a steady work life, while there are some floors where you consistently see people sitting at their desk at 8pm or later. While PTO, office closures, and certain benefits aimed at providing employees the r&r they need are great, I think there needs to be more done to drive consistency across the company. Overall it’s not terrible, and changes like the winter break are in the right direction, but a clear and enforced WFH policy would keep progressing on this front as an example.

    Advice to Management

    Keep moving forward and delivering your message, but provide accountability across the company - also continue to invest in making sure some teams aren’t burning out while others are working an actual workweek and going home (or playing ping pong).


  5. "Senior Software Engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time

    Pros

    - great perks
    - great culture
    - awesome technology
    - great work hours
    - management is receptive and focuses on growth

    Cons

    - sometimes communication between teams can be cumbersome due to rapid growth
    - some teams are spread thin and could use a larger head count

    Advice to Management

    I feel that equity grants could be more competitive with what's out there


  6. Helpful (5)

    "HR is ridiculous!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Credit Karma full-time (Less than a year)

    Pros

    Company tries to provide perks and high salaries

    Cons

    Toxic environment. HR creates non-sensical policies, hire unqualified friends in executive roles. Run as far away from this company as you can. I was there just for a few months. Older employees did not follow any process. They feel threatened by newer, smarter employees. Brown-nosing is rampant. Work ethic is non-existent.

    Advice to Management

    Bring in fresh perspective; hire qualified people in HR


  7. "Tax preparation product specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparation Product Specialist in Charlotte, NC (US)
    Current Employee - Tax Preparation Product Specialist in Charlotte, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than a year)

    Pros

    Great company with clear core values.

    Cons

    They pay really well for the market.

  8. "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great manager and great internship program in general

    Cons

    none that I can think of


  9. Helpful (12)

    "Rewards the wrong behavior and protects the worst people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA (US)
    Current Employee - Senior Software Engineer in San Francisco, CA (US)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Credit Karma full-time (More than 3 years)

    Pros

    Comp is extremely high, it's literally the only reason people stay. If you've been here over 3 years it's unlikely any company will pay you a base at the level Credit Karma will. Now that revenue certainty is higher and international expansion is underway, at least the IPO is just around the corner.

    Cons

    You have to put on a fake smile and kowtow to the senior leadership, almost all of which are in roles they have no business being in. In my department we had to research whether the new harassment disclosure laws would require prior settlements to be made known.

    Advice to Management

    Nothing really to say, none of you are going to do the right thing. I guess just keep bribing us all to stay here until we're public.


  10. Helpful (1)

    "Love the culture & company mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in San Francisco, CA (US)
    Current Employee - Analyst in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (Less than a year)

    Pros

    - Company mission is closely aligned with its strategy
    - Perks
    - Culture

    Cons

    - Documentation.. but it's improving!