Diamond Resorts Reviews

Updated 10 Aug 2020

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3.2
54%
Recommend to a Friend
64%
Approve of CEO
Diamond Resorts  Chief Executive Officer Michael Flaskey (no image)
Michael Flaskey
114 Ratings
Pros
Cons
  • "Also, the company does not allow visible tattoos or piercings even though we don't interact with any of the resort members(in 15 reviews)

  • "So many employees with this company have this same complaint but upper management from ceo down are so far out of touch with their employees(in 14 reviews)

More Pros and Cons
  1. "Needs work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Lake Tahoe, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diamond Resorts full-time for more than 3 years

    Pros

    Employees were great Location is beautiful

    Cons

    Lack of Direction, Support, Sales, Trap, Salary

  2. COVID-19

    "High Regard"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OPC/Greeter in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Diamond Resorts full-time for less than a year

    Pros

    They provide uniforms so the employees stand out from the peddlers passing cards to everyone. They care and check on you. If you don't want to be there then they don't want you there.

    Cons

    The training was a little tuff felt thrown to the wolf's. The other Greeters were not as welcoming as the Management or office staff. The Management was concerned with what was happening during Covid-19 and periodically checked on us.

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  3. "Not getting paid on time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diamond Resorts full-time for more than a year

    Pros

    You still get paid. Better than nothing.

    Cons

    I put the salary on Pros because anyone can say its better than not getting paid t all. But, in my experience it's like not getting paid at all. Salary is delayed most of the time causing piling of bills, headaches, and anxieties. It's demotivating to work when you can't feel the fruits of your labor. Commissions also are not what they say they are. Goals are impossible to reach. Work is too much

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  4. "Awful management and "justified" lies"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Greeter 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diamond Resorts full-time for more than a year

    Pros

    At the beach, fun coworkers, got to learn a lot about the area

    Cons

    Timeshare sales. We were paid to lie through our teeth to people to butter them up and sell them and if we didn't meet a certain quota they would fire us

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  5. "Great leadership"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diamond Resorts full-time for more than a year

    Pros

    Work culture, big money opportunities

    Cons

    Long days, low tour count

  6. "Timeshare at is finest"

    3.0
    Current Employee - Concierge 

    I have been working at Diamond Resorts full-time

    Pros

    Great opportunity to meet new people. Great benefits.

    Cons

    Management and sometimes our paychecks were off.

  7. "fine"

    2.0
    Current Employee - Assistant Administrator, Lakeview Manor in Oceanside, CA

    I have been working at Diamond Resorts part-time for less than a year

    Pros

    it was hard to get behind

    Cons

    super annoying disliked it awful hygiene

    Continue reading
  8. "Review of Resume for Troy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Line Sales Manager 
    Approves of CEO

    I have been working at Diamond Resorts full-time

    Pros

    Working at Diamond is a great experience, because you get to help people go on vacation!

    Cons

    The only downside is that you are not able to help everyone that wants to get involved with Diamond.

  9. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Floor Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diamond Resorts full-time for more than 3 years

    Pros

    Great company to work for

    Cons

    Very fast paced position here

  10. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Diamond Resorts full-time for more than a year

    Pros

    Travel and career growth are on the top of the list

    Cons

    Employee turn over and work life balance

Found 493 reviews