EXL Service Inbound Queue Associate reviews

3.8

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(2 total reviews)
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Rohit Kapoor

Not enough data to show CEO approval

Reviews by job title

2 reviews
1.0
15 Sept 2022
Recommend
CEO approval
Business outlook

Pros

None really. Pay was so so, work was stressful due to the number of calls and higher ups aren't listening to their employees' needs.

Cons

Overtime was mandatory! You can skip on overtime but it will show as if you've had unpaid time off. And when asked what that was about, manager would just say it's because the stakeholders would flag them if they see people skip on their OTs. Sad excuse and it's illegal. Also, you cnsana forget about applying for VLs. A month in advance request? Ha! They'll still deny said request.

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