Expendable - Customer Service Representative 3M Employee Review

2.0
24 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Good benefits Competitive salary Work from home flexibility

Cons

No protection for workers from harassment. Layoffs every year (I was promoted and than laid off 5 days later due to how long I had worked with the company) Extreme micromanagement and no way for the organization to effectively implement change due to bureaucratic policies. The company cares more about protecting tenured employees and supervisors than it does about results or talent.

Explore other reviews about 3M

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great collaboration and tiered management system

Cons

They use old planning systems

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company investing in new products and higher growth markets

Cons

Over the past five years, there has been a significant decline in employee loyalty and incentive programs. Equity compensation, such as stock options and RSUs, was previously accessible to mid-level managers but is now strictly reserved for directors and above, reducing long-term incentives for a large portion of the workforce. Additionally, an increase in micromanagement and administrative red tape—particularly regarding strict scrutiny on all spending—has hindered productivity. The frequent practice of cutting budgets to meet short-term quarterly Operating Income (OI) targets is ultimately compromising our long-term revenue growth.

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