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      AT&T

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      AT&T reviews

      Taking away until the mobility team completely disbands. - Senior Marketing Manager AT&T Employee Review

      2.0
      11 Jun 2008
      Senior marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some stability and being in the mobile arena.

      Cons

      Benefits have become very, very bad. The old Cingular group has been moved into the San Antonio and Atlanta models in order to keep everyone the same, even though the mobile team is floating the entire company. Medical benefits equate to "catastrophic coverage" and require LARGE deductibles prior to any coverage by the company. Company officials are first to admit that they're betting on the fact that most employees won't even use up their full deductible. Bonuses used to be a nice "pat on the back" to the mobile team; but now, since they've been cut -- along with even such things as coffee creamer and forks in the break room -- AT&T is doing what they can to cut self-imposed labor costs so they can panic and hire new people to takeover for the people that leave the company. Alot of the mobile team is interviewing elsewhere. Not kidding in the least.

      Explore other reviews about AT&T

      5.0
      23 Oct 2025
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Enjoy the work and team

      Cons

      Very stressful work environment woth constant layoffs

      5.0
      23 Sept 2014
      Retail sales consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

      Cons

      The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

      319
      avatar
      AT&T Response
      11y
      We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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