Pros
I. Learned to not be so naive. I drank the coolaid and my first review was positive. What I didn’t realize at first is how extremely lucky I was to be on the campaign I was on. It was a lot easier than other campaigns and I didn’t have to do a bunch of pointless cold calling. So it was a lot easier for me to get a bonus. Most campaigns aren’t that lucky. II. I wasn’t trained all that much but I learned to succeed on my own. It was nice to see how much revenue I generated and it made me realize I was worth a lot more. III. I learned not to be trusting of employers and to read the fine print. IV. I discovered I could make more money elsewhere just by switching pay structures. If you did ok here, get a real sales job. V. I learned to document what my employers say. Take screenshots of text messages, LinkedIn messages, zoom messages, etc. It could come in handy if they try to lie to you. VI. I learned to look for common detailed statements on Glassdoor. Good jobs exist and you’ll notice their positive ratings are more descriptive than the ones here. If the negative ratings are more detailed and have commonalities, even with some mixed reviews, that’s a red flag. I ignored those and I learned the hard way. VII. I realized the hard truth that I was a poor desperate college grad and that people will take advantage of it. Thankfully you don’t have to stay that way. Find a new job or career. VIII. There are some genuine good people. IX. I don’t take good employers for granted anymore after working here. X. Marcy is cool. A few other managers are ok. Literally she was one of the bright spots of working there. Glassdoor didn’t lie about that either.
Cons
A. Management didn’t know anything. Bdrs had to correct and teach them. At first I thought it was a mistake but it was not. B. Management rarely had review calls or gave feedback. C. It was a metaphorical plantation. I’m not joking. They didn’t want us to think, they wanted us to do what we were told, even if it was contradictory. They wanted us to act happy all the time and assumed we would never realize that 2+2=/5. They also assumed that we wouldn’t ever remember them lying or dare to call them out on it. They would punish you severally for small missteps, like missing a punch. They would gleefully fire people publicly as a way to intimidate others. D. Policy constantly changed and you will not be updated on those changes if you take PTO. This really was hard if you have a learning disability. E. I felt used and lied to. I worked hard and I was told multiple lies throughout my time here that they would be happy for me to move on. That was a lie. They will try to emotionally bully you into staying if you’re half decent and after convincing you to stay they’ll threaten to try to fire you. It was like being in an abusive relationship. They very much took a whip and a carrot approach except the carrot was fake. F. I didn’t feel productive. It was a lot of busy work. I don’t like feeling that I’m wasting my time. G. They constantly gossip. They try to manipulate you emotionally and try to turn people on each other. H. One of my managers was a narcissist who would never talked sales and never coached any of us once. The one time we did a one on one he would talk about himself. I felt alone. I. I feel bad for my former coworkers. I wouldn’t be surprised if their campaign ends soon. J. The pto policy wasn’t good, especially during covid. K. They only went remote because of covid. Apparently they were super against it in the past. L. I felt like a zombie working here. M. It was the darkest period of my life. I hope to forget it. I had lost family and friends during this time. I felt pressure not to take time off to mourn. I should have. N. They like to publicly punish and humiliate employees. O. They talk bad about their partners constantly and blame them. Not a good practice. P. Extremely disorganized. Q. The healthcare took 1/5 of my paycheck. There was no 401k. There were no perks. You can get better bonuses working customer service. Some customer service jobs have better insurance.