Not bad but some managers are so ignorant - Customer Support Specialist Agoda Employee Review

4.0
23 Jan 2019
Recommend
CEO approval
Business outlook

Pros

No need to overwork if you are good at time management, no force about it. Good money in Thailand and flexible schedule swap with colleagues.

Cons

Specific team's managers are not flexible at all. Very forceful and rude. While you are talking to customers, if you don't reply managers' chat as soon as possible, they get mad and scold you. Very childish and bad management.

Explore other reviews about Agoda

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

See reviews by: Helpful|Rating|Date|All