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      Agoda

      Engaged employer

      Agoda reviews

      Great work culture and good for future - Customer Service Representative (CSR) Agoda Employee Review

      5.0
      25 Aug 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot, you will be recognized if you put the time and effort for it. Be nice to your colleagues and be active in participating any projects

      Cons

      Shift work and may be an issue if you have a family

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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