If you like verbal and mental abuse, this job is for you. - ASIC Customer Service Representative Allstate Employee Review

Agents are rude, have to take 3-4 chats at a time all day because they are short staffed from cuts, have to do another dept job that they made cuts to, metrics are impossible to meet, mandatory WFH right now but they make you use your time off if you have power or internet outage even if you cannot control it, upper management does not listen or care about your concerns.