Pros
My brother worked for allstate Claims in the Northeast and loved it. I worked in a regional home office in Atlanta and my experience was at much variance.
Cons
Hostile backward environment. Non-progressive types hired to work there; had an envy and seemed to feel threated by younger, better educated employees, particularly if you were from the north. Harrassment; unprovoked agressiveness toward you which usually means envy and jealousy. No responsiveness from management; in fat, overarching attempts to cover it up. Much lack of diversity in this office. I could say more on that topic but won't. (Much more). Most minorites stayed a short time and left. In general really not a professional environment. Major "title inflation." Youw ere given a fancy title but your job was nothing but clerical work. Desks were all in one bull pen, end to end. No privacy and managers sat and stared at you all day which I found uncomfortable and it made ti difficult to relax and feel comfortable and concentrate on your work. Overall a tremendous backwardness which manifested itself in myriad ways. Inexperienced managers who really should not have been managers. People were set up to have more than one boss which is a bad idea at the outset. The culture supported harrassment of certain employees; there was no punishment for people who conducted themselves that way meaning this was a culture problem.