Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged employer

      Amazon reviews

      Virtual CSA: Be Prepared! - Customer Service Associate - Virtual Amazon Employee Review

      1.0
      12 Apr 2017
      Customer service associate - virtual
      Recommend
      CEO approval
      Business outlook

      Pros

      There is overtime pay. There is voluntary time off. Seasonal employees receive a small bonus. Full time schedules are optional.

      Cons

      Procedures change often. Preferred metrics are challenging to maintain. There is quite a bit of miscommunication from leadership, as well as Human Resources. Voluntary Time Off is offered, but can affect your metrics if you take too much.

      Explore other reviews about Amazon

      5.0
      31 Mar 2026
      Associates
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was really good for the area

      Cons

      Long hours to work to survive

      5.0
      10 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
      See reviews by: Helpful|Rating|Date|All
      Related searches: Amazon jobs | Amazon salaries | Amazon benefits | Amazon interviews
      Amazon reviewsAmazon Customer Service Associate - Virtual reviewsAmazon review