Pros
Leadership Principles are not just trotted out once a year, they are deeply ingrained and part of the everyday rhetoric. Customer experience is obsessed over. Informal Opportunities for advancement Good medical benefits
Cons
Tough culture to work in - work/life balance is poor, lot of churn, unreasonable expectations from mgmt. at times, unclear roles and responsibilities Document driven culture - if you don't like writing white papers, this is not the company for you. Not a lot of employee perks or benefits in the name of frugality, low on vacation time/holidays Compensation practices can cause some employees to really be underpaid for the work that they do, others benefit greatly from it, its very inconsistent Terrible cross group coordination, everyone does what they want to do without understanding the impact they will have on other groups.