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      Pays More but not worth it - Customer Service Representative (CSR) Amazon Employee Review

      3.0
      27 Feb 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was good. Was able to work remotely and had short intervals for shifts.

      Cons

      Was able to make my own schedule but it was very difficult because you had to fight others for time slots. Time off wasn't granted hardly ever. Metrics are unattainable The management didn't care about customer experience at all, they just cared about numbers.

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      5.0
      3 Jun 2026
      Fulfillment associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work hours are flexible. Accommodations are available if needed.

      Cons

      Work is repetitive. There are limited opportunities in advancing your career within Amazon.

      5.0
      10 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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