Amdocs Philippines Review - Anonymous employee Amdocs Employee Review

2.0
12 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. There's food in the pantry and overtime meals are offered. The facilities are maintained and there's cleanliness. Kudos to the staff and security. 2. A lot of HR Programs which somehow lower the stress levels of employees. 3. They also offer rooms with bed and showers in case employee would need to perform OT. 4. WFH is offered as long as you can deliver what is needed 5. Pay is on time and no issue with salary computation. Breakdown of salary (payslip) is very clear. Kudos to the Payroll team!

Cons

1. Job titles and positions are misaligned especially employees absorbed from different companies. They have a habit of assigning different job title so they can just hire employees. Promotion is very slow as well. 2. Salary is not also aligned due to the fact that most of the job titles/levels are not aligned as well. There were Managers who have lower salary than Senior Specialist. And even for employees with correct alignment of job level, still, it is below average. 3. There is no diversity and inclusion in the workplace. They tolerate homophobia and racial slurs. They even tried celebrating women's month but failed to celebrate women belonging in the LGBTQIA+ community. They can't even provide support to trans individuals e.g. there were no rest rooms specific to transgender. They lack spreading awareness of these matters. 4. Most of the hired SMEs especially expats lack the knowledge and understanding of applications from client side. They are very close-minded when it comes to transforming the business solutions. Thus, ended up not being able to deliver the project needs i.e. failed CRM Transformation. 5. There were a lot of Project Managers and Senior Manager who do not really add value in the business. They failed to add more developers and experienced business analysts. 6. Recruitment Team is not experienced enough to provide experienced employees. They lack the knowledge with the technologies involved in the business specific to the client needs.

Explore other reviews about Amdocs

5.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amdocs has amazing Work culture

Cons

There is no such cons

2.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great place ro work, Not any more.

Cons

Completely Israel & Israeli focused. Current layong off 30 percent employees globally. But Israel is limited to 10 percent owing to Israeli shareholders. Only global organization in which the entire HR management is in Israel. So Amdocs is not really “global”. The management doesnt know how to become truly global. Most acquisitions are no longer contributing to the revenue. If you are in high cost country except Israel, dont expect growth.

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