Watch your back! - Mac Genius Apple Employee Review

3.0
1 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Apple has some of the best designed and accessible products in the world. Every product is lovingly designed, and it shows in the attention to detail. As a Genius, someone who was responsible for troubleshooting and taking apart these products, even on the inside many design details came to light to show the care that was put into each machine. Depending on where you worked, each store brought together such a wide variety of employees, from kids just out of high school working a summer job to the guy who has been using Macs for ten years and knows it inside and out... the benefits are good and you meet so many amazing people.

Cons

Its too bad the retail management is absolutely terrible. When I was in training to become a Mac Genius, our trainer referred to them as turning Apple into "Gapple" because so much management had such little knowledge about computers and came from retail environments. Our store manager was a college dropout (albeit from Stanford) who originally came from Starbucks and had never been a manager before. Two of our assistant managers also came from Starbucks, and one came from Wal-Mart. Our Senior Assistant manager encouraged a young employee that college was "pointless" and she should drop out to become a creative. The retail job used to be very different with much better benefits, but sadly has now turned into just another mall jobs, just prettier on the outside than others. Benefits were slowly stripped, from turning a quarterly bonus into a ~$.75 raise for everyone, to the removal of the "free iPod" for every employee plan, to just making the job seem less like working for a cool company that cared about you and well, just another job.

Explore other reviews about Apple

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many pros to think of.

Cons

There are many cons to think of.

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1500
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