The house of lies - German Customer Support Apple Employee Review

This is a Psychopathic work environment, Apple will harvest all your data from the onsite doctors, counselors, personal emails, all internet use on company equipment will be tracked and read. Your data will be transferred to the US and sold. The level of control exercised by the company is immense. The attrition rate at Apple care in the first year is 50% + A lot of employees must show artificial happiness to the customer and continually reaffirm to each other what a great company Apple is. Most of my coworkers are two faced and call in sick en masse during launch to avoid working, just to be promoted by managers who underwent the same tenure. The attendance rate during launch at my team was down to 10% or less. One coworker received a perfomance bonus for 100% achievement having worked only two days in that period. This company has turned into a gravy train. If you are a compulsive liar, sociopath, psychopath, and embrace aMachiavellian work environment, you will do well here. One test done during my first week was obscured in a team activity/game. The team had to grade you on how well one could tell lies. It is part of the team leader training to 'fire' one team member or encourage them to leave. Your manager/TL will manipulate performance data of their employees depending on the level critical thinking, preferably lack thereof. (Dropping 5's.) It is difficult for an employee to fight back, but if the trainee manager fails it will cost their career.