Enjoyed my time there - Customer Service Barclays Employee Review

4.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good pension, good people and encouraged to share workload which is good. Flexible working hours

Cons

Management was the cause of all issues in the end, lazy employees left to sit and do nothing while the rest of the team picked up the slack

Explore other reviews about Barclays

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Chill and work life balance

Cons

no money, no increment, check

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can’t think of 1. Not even 1.

Cons

Pay is the lowest compared to similar company with the same role. Upper management speaks to staff with a patronizing tone; cutting them off, and talking down to them. At times it felt like they purposefully were attempting to find things wrong instead of working together as a team to meet objectives. Understaffed. Fully expected to do the work of a team of 6 despite being a team of 2 for example.

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