Horrible work/life balance for Trainmasters - Trainmaster CN Employee Review

1.0
2 Sept 2012
Recommend
CEO approval
Business outlook

Pros

The pay and bonus is great, excellent health benefits, and (most) coworkers are amazing to work with.

Cons

Work/life balance is non-existent in management. Trainmasters are expected to protect conductor holes on days off, no one gets weekends off. If one person doesn't answer their phone on days off, the group gets punished with an even worse work schedule for everyone. Expected to dial into conference calls even on days off which means no going out of cell range (camping, etc) or disciplinary action will occur. Trainmasters are caught in the middle of upper management and the employees who run the trains - they really do try to keep things running smoothly but hands are tied with ridiculous demands. Hiding in bushes and watching employees work comes to mind. The system in place to ensure employees are following rules is being abused. Instead of being used as a learning tool and a way to coach employees, it is being used as a disciplinary tool. There is a culture of fear, and an almost toxic environment due to the frustration of most employees with how things are done. Training programs lack - CN uses something I like to call "Battlefield Training," give them a cell phone, truck and a laptop and let them loose. Those who are incompetent seem to get promoted quite readily, and somehow end up with the great shifts and days off. Those who actually know what they're doing get stuck in one job because upper management won't release them to bigger and better positions.

Explore other reviews about CN

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Its what you make of it. Good union job with good benefits

Cons

You're always waiting on trains.

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CN Response
2mo
Thank you for your feedback and for your hard work. We pride ourselves on providing our team members with great benefits. We thank you for moving our business and the economy forward. Please share your thoughts with your manager and on your regular Interaction surveys.
4.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pays decently well for first job out of college. My manager and team are very reasonable with expectations placed on new hires. Working after office hours (past 4:30pm) is extremely rare and only expected in emergencies.

Cons

Very slow and/or limited job growth potential. Promotions into middle management are almost purely based on reputation with middle managers who are largely people with previous field experience. This is very disadvantageous to direct-from-college hires like myself and even my current manager.

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CN Response
2mo
Thank you for your feedback and for your hard work. We pride ourselves on providing our team members with great pay. With a 24/7/365 operation CN could not function without its dedicated employees. We thank you for moving our business and the economy forward. Remember to leverage your development plan to have career discussions with your leader and please share your thoughts on your regular Interaction surveys.
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