Pros
pay and benefits. but the caveat is the employer whittles away at the benefits package at every opportunity.
Cons
draconian discipline. double standard exists in that managers are never fired for rules violations but labour are almost always fired. employees are treated by managers like something scraped off their boots. managers fudge numbers to meet production goals. the disparity between the customer service image the company portrays to potential investors and the workday reality we see is not even close to being closed, if an attempt is even being made. most cannot understand how the corporation continues to make a profit as they drive customers away in droves, unless it is that the company is raising its rates higher to those that have remained.