IT Pays well, but it's mostly downhill from there. - Senior Systems Engineer CN Employee Review

2.0
15 Jul 2020
Recommend
CEO approval
Business outlook

Pros

CN is mostly a decent place to work. In IT, salaries and benefits are good and work schedules are mildly to moderately flexible.

Cons

In the US, there is almost no room for advancement. Every year comes with a "less than the" cost of living raise and even the slightest little hiccup causes the upper class to declare no bonuses for the peons. Individuals who are passionate and knowledgeable are discouraged and rarely given the resources they need to improve themselves or the company. Small decisions are bogged down with red tape and the inclusion of individuals who don't understand the details. Large decisions are made in upper management by people who don't know what's needed on the ground. Over and over you'll hear "upper management has approved this process". Any criticism of these decisions, or bringing light to their deficiencies, is considered "making noise" and is quickly squashed. Don't anticipate being formally trained, or even cross trained between groups. Silos are ever present and exceptionally strong. The company pats itself on the back that they're "One Team", but that's just a way of shutting employees up when someone complains that another team isn't pulling their weight or is screwing things up. When you leave the company, they magically change the vacation policy. Suddenly, even though the vacation policy is based on years of service with no accrual, they will pro-rate your vacation when you leave. If you have 3 weeks of vacation on January 1st and use it all in February, and then leave in March, CN will determine that you owe them a good portion of your used vacation time and will dock your last check(s). That's if you're lucky. If you're me, you're still waiting for your last check. IT has "pillars" that they cling to, but none of those pillars have anything to do with being competent. So long as you're friendly and can repeat keywords, CN will love you.

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CN Response
5y
Thank you for sharing your feedback and for your hard work while at CN. With a 24/7/365 operation CN could not function without our dedicated employees. We strive hard to create a work environment where everyone feels good to work in, and where all employees have an opportunity to develop and grow their career. We are sorry to hear about your experience with us and hope that you shared it with our colleague during your exit interview so we can develop strategies to do better in the future. We hope that you have found a position that is more in line with your career expectations. We thank you for your hard work and having helped move our business and the economy forward.

Explore other reviews about CN

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Its what you make of it. Good union job with good benefits

Cons

You're always waiting on trains.

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CN Response
2mo
Thank you for your feedback and for your hard work. We pride ourselves on providing our team members with great benefits. We thank you for moving our business and the economy forward. Please share your thoughts with your manager and on your regular Interaction surveys.
4.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pays decently well for first job out of college. My manager and team are very reasonable with expectations placed on new hires. Working after office hours (past 4:30pm) is extremely rare and only expected in emergencies.

Cons

Very slow and/or limited job growth potential. Promotions into middle management are almost purely based on reputation with middle managers who are largely people with previous field experience. This is very disadvantageous to direct-from-college hires like myself and even my current manager.

avatar
CN Response
2mo
Thank you for your feedback and for your hard work. We pride ourselves on providing our team members with great pay. With a 24/7/365 operation CN could not function without its dedicated employees. We thank you for moving our business and the economy forward. Remember to leverage your development plan to have career discussions with your leader and please share your thoughts on your regular Interaction surveys.
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