3.0
7 Nov 2018
Current employee, more than 5 years
Tampa, FL
Recommend
CEO approval
Business outlook
Pros
The benefits are great, the option to WFH is awesome too, the pay is pretty competitive and Cap 1 truly seems to care about their customers. If only they cared as much about what their employees feel as well.
Cons
Not a lot of power to make the decisions we feel are appropriate. Also the time restrictions are ridiculous. We are not in elementary school anymore. I shouldn't feel like I can't go the bathroom when I NEED to, not when I'm told to. Also, when I feel I need to work on an issue for a customer, per their motto, "Do the right thing", I should have the power to do so.