Smart People and good culture - Manager, Process Management Capital One Employee Review

4.0
19 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Very smart associates Fun and casual culture Many opportunities to learn many aspects of the business Many opportunities to take lead on projects if one is proactive and demonstrates initiative Associates can drive real change in the organization which is quite different from other financial institutions which prescribe to more traditional top down management culture

Cons

Organization is in constantly changing from re-orgs to back to back major business/tech transformation initiatives. Very hard to get to a well-managed state when the organization is always in flux We are almost too reliant on our smart associates to problem solve as we are more inclined to be in fire fighting mode in stead of building stable well managed processes

Explore other reviews about Capital One

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, particularly for development. People are kind

Cons

Not many cons -- there's good internal mobility once you are part of the company

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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