A company built on “rank and yank” - Senior Project Manager Capital One Employee Review

3.0
12 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Competitive salaries. Benefits. Mostly great people. Generous perks.

Cons

Performance management system is the center of work life. The system is subjective and essentially rewards “suck ups”. Many people in leadership positions who are not qualified to lead or manage. Executives have different rules than the rest of the company. Think what banking would be like if consultants ran the show. You are also fighting others to get the last 10 to 20 percent of your salary. In general a the performance management system does not foster cooperation or innovation because everyone is trying to beat out their peers.

Explore other reviews about Capital One

5.0
15 Jun 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

working in capital one is very good experience.

Cons

I don't see any cons.

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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