Disappointed after 10 years - Sr. AML Investigator Capital One Employee Review

3.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great health benefits and good time off. I was happy with my pay. Promotes an inclusive environment and has good diversity.

Cons

I was employed with CapOne for 10yrs. I had to leave due to them not allowing me to work outside the 50 miles radius required by WFH policy. I relocated to a different state. I do not think their decision was fair for me and I tried to escalate to HR during and after leaving but they did not seem to care. They also do stack ranking and PIP people out. This did not happen to me but I saw it happen to others. The environment is some departments is very toxic but that is because they don’t have the best supervisors and manager. I would still recommend Capital One. Just make sure you come in with thick skin and be ready to battle. This is not an easy coast job. You actually have to work and do a good job.

Explore other reviews about Capital One

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company values overall Great benefits Office was nice

Cons

Depends on department, but culture can be too competitive

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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