Open culture, high volume of change - Senior Manager, Process Management Capital One Employee Review

4.0
1 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Very flexible, open to different approaches of doing things. Great work life balance. Collaborative. Lateral movement supported. Leadership is constantly asking for feedback. Great benefits. (on-site medical center, free PT, on-site fitness center, on-site pharmacy, 15 days of backup childcare, FSA contribution matching, tons of discounts for healthy eating and living)

Cons

High level of change, Not much continuity. I have averaged around three manager changes each year. Over focus on socialization and consensus building. Very few things have clear, singular decision makers. Default is to shop idea around and convince everyone. While in some cases this would make sense, for more BAU work, this becomes very inefficient.

Explore other reviews about Capital One

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

1
See reviews by: Helpful|Rating|Date|All