Pros
Remote work during pandemic Great insurance
Cons
In the 8 months I was there, my supervisor, her supervisor, and the director all quit. Questions are very hard to get answered. I was totally new to child welfare but was given no real overview and virtually no plan specific training. As other team members left, their case loads were either put into the supervisors’ names where they would receive no coordination services or simply added to a colleague’s caseload. I was initially told I would be case managing 55 high/complex acuity cases-when I left I had 124. Technology is archaic. TruCare is terrible and 40 team members were expected to enter twice daily updates on a Sharepoint document that only one person could work in at a time. I finally left as I was nervous to have my name on cases that I did not have the time to outreach. This company pays lip service to diversity and community responsibility but is essentially making money off the most vulnerable members of society.
