Good experience but slow promotion and heavy workload - Universal Banker Citi Employee Review

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

- experience - learn teller systems - float in the area - get your foot into retail banking. - learn sales - good benefits - make sure to have your headshot photo. - network and learn how to refer

Cons

- you need a good mentor - accept criticism - it’s difficult to learn when you don’t learn from the right people - have to be in the company for years and years before you are promoted and they will make you do the job of 5 people without the official title which impacts you in the long run. - it is a hybrid role. You are expected to perform. - the sales and referral metrics makes sense for the branch but you have to include the personal bankers.

Explore other reviews about Citi

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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