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      A really good place to grow - Customer Service Associate Citi Employee Review

      5.0
      3 Jun 2026
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved the people, good benefits, great atmosphere, I really enjoyed my time with the company and if I hadn’t moved, I’d prob still be with the company.

      Cons

      Some favoritism from the managers, sometimes people abuse the system and it can take a while before they were caught.

      Explore other reviews about Citi

      5.0
      30 Dec 2025
      Investment banking analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is amazing

      Cons

      lack of purpose or fufillment

      2.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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