Okay job if you can't get anything else for the moment. - QA Tester- Contractor Citi Employee Review

1.0
5 Aug 2011
Recommend
CEO approval
Business outlook

Pros

The only reason I stayed for few months was because I needed a big company's name on my resume.

Cons

I had to sit in a lab with about 40 other people. The manager never came to the lab to ask how we were doing. An another contractor (who was our team lead) only came down at lunch time or 5pm to ask us how many scripts were done. QA is about testing quality of the software, instead they only cared about how many test cases (scripts) were done in a day. The team lead never showed any respect. He used to give us work at lunch time or at 5pm and told us to complete it at the end of the day without paying for overtime. Some of us used to just leave because we never got paid for overtime. It felt like I was working in a call center in India.

Explore other reviews about Citi

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

See reviews by: Helpful|Rating|Date|All