3.0
5 Jan 2009
Current employee
Columbus, OH
Recommend
CEO approval
Business outlook
Pros
Management does a good job of communicating with employees and asking for feedback. Opportunities for advancement were clearly communicated and fostered. Annual reviews were completed on-time and the overall atmosphere was positive. Emphasis was placed on customer service and many initiatives were designed to improve client retention. Many formal internal training programs were available for employees.
Cons
Salary is not up to industry standards. Top management was not well qualified and industry savvy. So much emphasis was put on shareholder value and quarterly earnings reports that the long-term vision was ignored. Not enough was invested in the future since the future was the next quarterly report.