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      Citi

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      I love my line of work, just not the people who manage it. Very disappointed with Citi - Client Support Associate Citi Employee Review

      2.0
      13 Jun 2008
      Client support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Company name recognition. Great place to learn how things are done. Citi is well known throughout the financial industry

      Cons

      No employee appreciation, slow to get compensation program finalized. Unclear procedures for servicing clients. Heavy favortism. Uneven salary ranges amongst colleague. NO comission even when fully licensed (it is a process ... 7 months and still waiting). Inadequate staffing.

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      5.0
      4 Apr 2026
      Soc analyst i
      Recommend
      CEO approval
      Business outlook

      Pros

      - Supportive community - Large network of individuals - Access to many analysis tools - Lots of opportunities for professional growth - Abundance of benefits

      Cons

      - Frequent budget concerns - Hub of SOC is centralized in TX

      3.0
      4 May 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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