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      Lockbox Associate - Anonymous employee Citi Employee Review

      2.0
      15 May 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid Time off, Paid Time off

      Cons

      This particular line of business doesn't not reflect the Citi that everyone speaks highly of. In the Lockbox environment the only thing you have is your Paid time off. Satisfying the client is all that matters. PLEASE STAY AWAY from lockbox. All the management should be fired for all the unethical things that occur at this location (6801 Colwell, Irving, TX.). 30 min lunches, you basically have to plead for a day off. Your hard work will not be recognize, only the boot lickers are recognized.

      Explore other reviews about Citi

      5.0
      7 Mar 2026
      Machine learning intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place as an intern

      Cons

      Have to travel to office no wfh

      3.0
      4 May 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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