Back Office is a cost center - Business Operations Manager Citi Employee Review

3.0
12 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Large company, generous training available. Base salary is competitive.

Cons

Unless you are in a profit center, bonuses are terrible. Spent a ton of money on a Taj Mahal on Greenwich St, and ended up laying off senior people to make numbers. Focused on cost cutting to make profit, not on growth.

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5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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