Meaningless Busy Work - Vice President Operations Citi Employee Review

2.0
20 Jan 2022
Recommend
CEO approval
Business outlook

Pros

There are some good and knowledgeable employees, the technology can up to date in some areas. Benefits are decent and about what you get in market. There is a lot of diversity among the workforce.

Cons

The culture is not great, there is an endless amount of busy work with no real value, management is very disengaged with day-to-day processes. Expect a top-down culture, AVP is less than VP, and VP less than SVP, etc. I have heard a manager say, "Your email will be ignored because you are not SVP or above." They PAY A LOT of attention to rank/title in org chart. They make a big deal if you make it to managing director, again OLD banking world thinking. A lot of back office operations outsourcing to third world countries. Head HR lady seems more interested in politics and optics than advocating for all employees. A LOT of manual processes and expect a 10+ hour workday (Needed? Probably not, but so much redundant work, that you will). Their risk management is very very mediocre, there is so much non-compliance that a regulator would have a field day. Stay away from this company.

Explore other reviews about Citi

5.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good place as an intern

Cons

Have to travel to office no wfh

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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