Over worked - Customer Service Representative Citi Employee Review

If new don't request for holidays or sicks days as you wont get them unless your friends with the management. Need to be curious about some staff members as they will stick the knife in when your back is turned and just be generally nasty for no reason. All political politics so don't expect promotion soon unless your cleaning the bosses car every weekend. Workload is very high compared to most other companies and you seem to never have enough time to complete everything so guaranteed to stay at least 1.5hrs extra a day.