Great culture and benefits, mediocre pay - OPS SUPPORT SPECIALIST Citi Employee Review

5.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good opportunities for career advancement, great culture, exceptional benefits and 401k match. Good PTO and perks. Typically no camera required on Zoom and no excessive meetings. Trust from management/ability to self-manage. Good resources for accommodations and leave for those who need them.

Cons

Incremental or nonexistent pay increase with promotions for those that do not work in Sales. Hybrid work with few new remote opportunities, despite many employees working remotely.

Explore other reviews about Citi

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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