Wonderful workplace with supportive culture and growth opportunities - Business Support Manager Citizens Employee Review

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

For me, it has been truly wonderful working at Citizens for the past 25 years. This company has become my family. I’ve built strong, meaningful partnerships over the years, and I continue to keep the customer at the heart of everything I do. I would highly recommend Citizens to anyone looking for a place to grow, feel supported, and make a real impact.

Cons

I don't have any cons, Citizens continues to make their employees feel appreciated and I love that! Colleagues & Customers!!!

Explore other reviews about Citizens

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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