Good first job out of college for a little while - Personal Banker Citizens Employee Review

3.0
15 Feb 2009
Recommend
CEO approval
Business outlook

Pros

Do what your supposed to do and you will keep your job. You can get away with a lot of things as long as your getting good sales numbers. Coworkers are nice. You can get your shopping done without having to make an extra stop.

Cons

Management is always changing. Seems like customers get screwed over sometimes. There is too much time wasted on conference calls. Bonuses are harder and harder to get every quarter. Citizens has been making more and more cutbacks. Hours are capped at thirty seven point five. Sometimes have to take long lunch that is really never taken.

Explore other reviews about Citizens

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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