Worst job I've Ever Had!! - Personal Banker Citizens Employee Review

1.0
16 Aug 2013
Recommend
CEO approval
Business outlook

Pros

- Hours....if you work in a traditional branch. (If you work in an in-store branch, you will work until 7 everyday including holidays and you'll work Saturdays and Sundays until 3) - Paid training (pay mileage to training facility) - Small bonuses if you can somehow magically manage to meet the quarterly sales goal - Three weeks vacation begins immediately - pays better than most banks

Cons

- Very poor management (micro-managed) - Cold calling twice per week until 6 sometimes 7 at night - Goals are unattainable and you will be terminated for not hitting them - You will stand by Get-Go gas pumps and sell checking accounts and credit cards - You will walk up to people shopping for groceries in GE stores and sell accounts and credit cards - You will be told an hour before you are due to leave for the day that you're working past close to make cold calls. - Very stressful job for the pennies you will make - Your manager will make or break your experience here - You will be asked to do unethical things in order to hit goal

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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