Working for citizens was, by far, one of the biggest disappointments for me. I've always wanted to work for an organization where i'd see myself working till I retired, but the company's way to handle maters internally is awful. A place where favoritism rules everything. When you need the company to advocate for you or maybe be a little understandable about hard times in your life, management works a way to get you out of the picture. And they don't care. They will force you to work overtime like you don't have a life outside work and when they have the opportunity, it's a goodbye. Chances of growth with the company? forget about that. If they have staffing issues within the company, they will do anything on their power to actually hold you back. Maybe after 10 years you'll get promoted - only if they feel like it, of course. It would be nice if the company really enforced all the values they like to praise about. But that's all words in a piece of paper only. It's not put into practice by maybe 80% of the company. If you need any kind of accommodation (like religious, for example), management doesn't have any respect for that. This company was definitely a disappointment. I've spent basically the last 2 years depressed but didn't see a way out. But I honestly thank them for actually letting me go, because now - as some of my friends that worked for citizens always said - I can see clear what a toxic environment I was living in.