Hard Work, Low Pay, Downward Spiral - Banker I Citizens Employee Review

1.0
10 Feb 2011
Recommend
CEO approval
Business outlook

Pros

- Very good place to get your foot into the door within the industry - Good opportunity to learn about banking without tremendous prior experience - Friendly atmosphere, good working relationship among peers.

Cons

Where do I begin? I've worked for over 6 months in a short staffed branch without a branch manager. Senior management expects all goals to be exceeded and has even increased our goals yet have failed to provide management for my branch. The technology is way behind and we are forced to product push multiple products to customers that they really do not need. - I was also strongly advised by upper management to not go for a promotion because "you actually may get it and not be ready for it" - Their words.

Explore other reviews about Citizens

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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