Pay was good, job wasn’t particularly hard, team leaders were friendly, supportive and you build a sense of community with them and your colleagues, and love the fact that your not micromanaged on time on calls, call backs etc a lot of flexibility on that.
Cons
Horrible constantly changing hours between 8am-10:15pm
Constantly picked up on performance all the time, with no appreciation on the fact that different seasons affect sales, alongside credit checks etc…
Concentrix Response
1w
We’re disappointed your time at Concentrix wasn’t everything you hoped it would be. We wish we could have tackled your concerns while you were still with us. But you know what? We still appreciate your honest feedback. Maybe our paths will cross again in the future, and we can give it another shot!
Decent Pay and benefits . Trainers prepare you for basic work
Cons
They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question.
Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.