Positive environment, but unilingual accounts need improvement - Anonymous employee Concentrix Employee Review

3.0
9 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good environment, bilingual accounts are mostly nice. It’s okay for a first job but I recommend moving into a new position after the first 6 months

Cons

Low salary. semi bilingual o Spanish accounts have too much to improve. Leadership is relative but generally good

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Concentrix Response
1mo
Thank you for sharing your experience with us. We understand that concerns regarding management can be sensitive, and we take this feedback seriously. Please know that we are committed to reviewing these concerns and working towards improvements. We encourage you to reach out to our local People Solutions team directly so we can address these issues more specifically. Your feedback is important to us as we strive to create a better workplace for everyone.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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