Great company - Customer Service Representative Concentrix Employee Review

4.0
11 Oct 2016
Recommend
CEO approval
Business outlook

Pros

This job is great for someone looking to make a solid amount of money. They provide great benefits and pay. They randomly do giveaways, will sometimes give out food, and the staff is pretty laid back. Very understanding staff.

Cons

- Very strict schedule - not flexible hours - strict rules - must keep cell phones in your locker

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

1
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