work environment and organizational climate very good
Flexible schedule
Competent managers who give you the freedom to be creative and do your job
Diversity and inclusion in all layers of the company
Cons
which generally has low profits
people who came from companies that were bought by Concentrix and still have no cultural fit with the company
Concentrix Response
6y
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Paid training
Always hiring
Occasional snacks
Some managers are cool
Cons
Lie about base pay and pay structure
Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.)
Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason.
Schedule will change constantly and often little notice.
-Mandatory hour cuts and overtime within 2 weeks of each other
-Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10.
HR will lead you on about opportunities in other departments but they never actually open for you.